Staying on Track (SoT) Program - Multiple Roles
Job No:
300381
Location:
Hervey Bay & Bundaberg, QLD
Make a REAL Impact: Join a New Program Supporting Young People Leaving Detention
Help shape positive futures for youth and families in regional Queensland, across leadership, mentoring and support roles.
Team Leader – People & Culture: $100,000 PLUS Super & Benefits
Family Practitioners: $88,000 PLUS Super & Benefits
Youth Workers & Mentors: $76,000 PLUS Super & Benefits
Relocation assistance to help you settle!
Who We Are & Why We’re Different
Bridges Health & Community Care Ltd. (BHCC) is a purpose-driven, community-based organisation delivering life-changing programs across regional and rural Queensland. Since 1997, we've helped thousands of people navigate mental illness, addiction, disadvantage and complex needs - moving from isolation to connection, from stigma to purpose.
We offer a wide range of services, including:
- Mental health, drug & alcohol, and counselling support
- Youth, justice and family-focused programs
- NDIS services and disability supports
- Innovative initiatives like BridgeWorx and the Mind-Life project
Our work is grounded in recovery-oriented practice, “No Wrong Door” principles, and a deep commitment to lived experience, cultural respect and inclusion. We are proud to be launching the Staying on Track program — and we’re looking for passionate people to help lead the way.
Learn more: www.bridgeshcc.org.au
This program supports young people aged 10–17 who are exiting detention, helping them safely reintegrate into their families and communities, with wraparound support for education, training, employment, cultural identity, and resilience.
|
Key Details |
Team Leader – People & Culture |
Family Support Practitioners |
Youth Mentors |
|
Focus |
Oversee, supervise, and mentor the SoT team |
Support families of young people leaving detention |
Mentor young people post-release across home, school and community |
|
Supervision |
Line management and team oversight |
Collaborative work with other roles |
Reports to Team Leader |
|
Duties |
Supervision, rostering, leadership, compliance, and staff well-being |
Family engagement, emotional support, stakeholder collaboration |
Mentoring, outreach, coaching, transport, and appointments |
|
Travel |
Some regional travel is required |
Some outreach travel is required |
Regional and community outreach (travel required) |
|
Requirements |
- Tertiary qualification in Social Work, Psychology, Human Services or related field - 4+ years’ experience in leadership, supervision and compliance - Strong knowledge of trauma-informed and culturally safe practice |
- Tertiary qualification in Social Work, Psychology or Counselling - 3+ years’ experience working with vulnerable families - Strong understanding of youth justice and early intervention |
- Cert IV Youth Work or Community Services - Hands-on experience supporting youth - Lived experience and/or cultural connection highly valued - Cultural mentors encouraged to identify as Traditional Owners of the Wide Bay region |
Please Note: Mentors provide continuity from detention through release, offering crucial support - especially during the high-risk first 72 hours post-release.
Shared expectations for all roles:
You bring the values, flexibility, and initiative that young people need most. You'll thrive in this work if you:
- Have strong communication and problem-solving skills
- Stay calm, grounded and focused in dynamic situations
- Bring cultural awareness and a deep respect for lived experience
- Are flexible, collaborative, and ready to travel regionally as needed
- Believe in building safety, trust and growth for every client
Pre-employment Requirements (All Roles)
All team members must hold (or be willing to obtain before commencement):
- Working with Children Check (Blue Card)
- NDIS Worker Screening Card
- National Criminal History Check
- Queensland Open Driver’s Licence
Why You’ll Love Working With BHCC
You’ll join a program that’s still being shaped, which means your voice and impact will matter from day one. BHCC offers:
- Competitive salaries + salary packaging of up to $18,550 per annum
- Flexible working arrangements
- Relocation assistance to help you settle!
- Access to an Employee Assistance Program (EAP)
- Travel reimbursement + Access to fleet vehicles
- An additional 5 days of Health and Wellbeing Leave annually
- Ongoing training and professional development
- A culture that supports lived experience and cultural leadership
- A chance to do work that truly changes lives
Please note: After-hours work, regional travel, and some weekend availability may be required for these roles.
Additional Info:
- Start date: We're recruiting now, with roles commencing ASAP or by October 2025.
- All roles are based in Hervey Bay or Bundaberg, with travel to Gympie and North Burnett as needed.
- Full induction, onboarding, and cultural supervision will be provided to all successful candidates.
Ready to Make Your Move?
If you're ready to be part of a fresh, dynamic and purpose-driven program, we’d love to hear from you. Step into a role where you can lead, support or mentor — and help young people stay on track - APPLY NOW!
Applications are open now — and we're moving quickly!
